| School/Faculty/Institute | Faculty of Economics, Administrative and Social Sciences | ||||
| Course Code | OPER 202 | ||||
| Course Title in English | Operations Management | ||||
| Course Title in Turkish | Operasyon Yönetimi | ||||
| Language of Instruction | EN | ||||
| Type of Course | Flipped Classroom | ||||
| Level of Course | Intermediate | ||||
| Semester | Fall | ||||
| Contact Hours per Week |
|
||||
| Estimated Student Workload | 124 hours per semester | ||||
| Number of Credits | 5 ECTS | ||||
| Grading Mode | Standard Letter Grade | ||||
| Pre-requisites |
MATH 103 - Mathematics for Social Sciences I MATH 203 - Probability and Statistics for Social Sciences I |
||||
| Co-requisites | None | ||||
| Expected Prior Knowledge | Basic concepts of business, organizations and management | ||||
| Registration Restrictions | Only Undergraduate Students | ||||
| Overall Educational Objective | To acquire basic level of knowledge and skills to understand and direct tactical as well as strategical issues/ priorities of operations management at manufacturing or service sector. | ||||
| Course Description | Today as industry 4.0, web.4.0 and customer 4.0 are all in place, operational efficiency, sustainability, adaptability and originality has become indispensable issues for brand and business managers. From digital services to unconventional manufacturing, operational deliveries and supporting process structure of the business has become the core competitive force –even more than capitol, intelligence, systems- all around the world. In order to both lead or support successful operations one needs to acquire a critical and applied mastery of the core principles and process which are fundamental to successfully managing business operations. This course aims to provide clear and concise coverage of the nature, principles, and practice of operations and help comprehend previous courses on organization, quality management for business and econ students. |
Course Learning Outcomes and CompetencesUpon successful completion of the course, the learner is expected to be able to:1) explain the unique aspects involved in directing operations 2) assess strategic impact of operations and direct operations and processes 3) improve operation’s capabilities and importance of good design and infrastructure for agility and sustainability 4) formulate and analyze resources to transform to outputs and products 5) appreciate organizational, financial, structural considerations, quality and project management impact on operations performance |
| Program Learning Outcomes/Course Learning Outcomes | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| 1) Thorough knowledge of the major concepts, theoretical perspectives, empirical findings, and historical trends in psychology. | |||||
| 2) Understanding of and ability to apply essential research methods in psychology, including research design, data analysis, and data interpretation. | |||||
| 3) Competence to use critical and creative thinking, skeptical inquiry and a scientific approach to solving problems related to behavior and mental processes. | |||||
| 4) Understanding and ability to apply psychological principles, skills and values in personal, social, and organizational contexts. | |||||
| 5) Ability to weigh evidence, to tolerate ambiguity, and to reflect other values that underpin psychology as a discipline. | |||||
| 6) Internalization and dissemination of professional ethical standards. | |||||
| 7) Demonstration of competence in information technologies, and the ability to use computer and other technologies for purposes related to the pursuit of knowledge in psychology and the broader social sciences. | |||||
| 8) Skills to communicate the knowledge of psychological science effectively, in a variety of formats, in both Turkish and in English (in English, at least CEFR B2 level). | |||||
| 9) Recognition, understanding, and respect for the complexity of sociocultural and international diversity. | |||||
| 10) Recognition for the need for, and the skills to pursue, lifelong learning, inquiry, and self-improvement. | |||||
| 11) Ability to formulate critical hypotheses based on psychological theory and literature, and design studies to test those hypotheses. | |||||
| 12) Ability to acquire knowledge independently, and to plan one’s own learning. | |||||
| 13) Demonstration of advanced competence in the clarity and composition of written work and presentations. |
| N None | S Supportive | H Highly Related |
| Program Outcomes and Competences | Level | Assessed by | |
| 1) | Thorough knowledge of the major concepts, theoretical perspectives, empirical findings, and historical trends in psychology. | N | |
| 2) | Understanding of and ability to apply essential research methods in psychology, including research design, data analysis, and data interpretation. | N | |
| 3) | Competence to use critical and creative thinking, skeptical inquiry and a scientific approach to solving problems related to behavior and mental processes. | H | Exam,HW,Participation |
| 4) | Understanding and ability to apply psychological principles, skills and values in personal, social, and organizational contexts. | N | |
| 5) | Ability to weigh evidence, to tolerate ambiguity, and to reflect other values that underpin psychology as a discipline. | N | |
| 6) | Internalization and dissemination of professional ethical standards. | N | |
| 7) | Demonstration of competence in information technologies, and the ability to use computer and other technologies for purposes related to the pursuit of knowledge in psychology and the broader social sciences. | N | |
| 8) | Skills to communicate the knowledge of psychological science effectively, in a variety of formats, in both Turkish and in English (in English, at least CEFR B2 level). | N | |
| 9) | Recognition, understanding, and respect for the complexity of sociocultural and international diversity. | S | Participation |
| 10) | Recognition for the need for, and the skills to pursue, lifelong learning, inquiry, and self-improvement. | S | HW,Participation |
| 11) | Ability to formulate critical hypotheses based on psychological theory and literature, and design studies to test those hypotheses. | N | |
| 12) | Ability to acquire knowledge independently, and to plan one’s own learning. | S | Exam,HW |
| 13) | Demonstration of advanced competence in the clarity and composition of written work and presentations. | H | Exam,HW |
| Prepared by and Date | HIZIR KONUK , May 2023 |
| Course Coordinator | CEYHAN MUTLU |
| Semester | Fall |
| Name of Instructor | Öğr. Gör. ÖZGE ÇOKPEKİN |
| Week | Subject |
| 1) | Introduction to Operations Management & Concept of Value Creation |
| 2) | Process Strategy & Analysis |
| 3) | Process Strategy & Analysis |
| 4) | Planning Capacity |
| 5) | Forecasting Demand |
| 6) | Inventory Management & JIT Systems |
| 7) | Planning & Scheduling Operations |
| 8) | Efficient Resource Planning |
| 9) | SC Management-Designing Effective Supply Chains |
| 10) | SC Management-Logistics |
| 11) | SC Management-Digital Transformation |
| 12) | Quality Management |
| 13) | Project Management |
| 14) | Review |
| 15) | Final Examination Period |
| 16) | Final Examination Period |
| Required/Recommended Readings | Text Book: Operations and Supply Chain, F. Jacobs, 16e | ||||||||||||||||||
| Teaching Methods | This course is designed to provide students with an introductory exposure to many of the essential elements of international business in today's global system. For achieving learning objectives, the course will entail a set of related videos, readings, lectures, problem-solving activities and creative processes as well as interactions with real life businesses. With readings and lectures, you will be able to grasp the key issues of organizations whereas with case studies and discussions, you will find the opportunity to expand your perspectives and apply the theoretical knowledge to real life situations. The course will cover basic terminology and theoretical structure as well as practical implications. The methods which will be used throughout the course are real life case studies, group projects, presentations, in-class discussions, and keynote speaker addresses. Every member of the class is expected to freely share her/his knowledge, ideas and questions with the group without any concern. Throughout the course, experiential, constructivist, research-based and reflective teaching strategies are used. In all kinds of teaching and learning activities, student participation, active learning and learning by doing are essential. | ||||||||||||||||||
| Homework and Projects | None | ||||||||||||||||||
| Laboratory Work | None | ||||||||||||||||||
| Computer Use | Personal Notebook | ||||||||||||||||||
| Other Activities | None | ||||||||||||||||||
| Assessment Methods |
|
||||||||||||||||||
| Course Administration |
konukhi@mef.edu.tr In this course, active participation is key to learning and applying. Thus the grading of the class participation will be done based on the quality of active student participation and contribution to in-class activities. Students are expected to attend all sessions and be in class on time. When they can not attend due to a sickness (which should require a report from a full facility hospital) or an excuse accepted my MEF regulations, they should inform the instructors by mail. As the feedback and questions are very valuable for making the course a distinctive learning experience, students may visit the instructors during office hours or send e mails, for any course related issues. Academic dishonesty and plagiarism will be subject to the YÖK disciplinary regulation. |
||||||||||||||||||
| Activity | No/Weeks | Hours | Calculation | ||||
| No/Weeks per Semester | Preparing for the Activity | Spent in the Activity Itself | Completing the Activity Requirements | ||||
| Course Hours | 14 | 2 | 3 | 1 | 84 | ||
| Homework Assignments | 2 | 8 | 16 | ||||
| Midterm(s) | 1 | 8 | 2 | 10 | |||
| Final Examination | 1 | 12 | 2 | 14 | |||
| Total Workload | 124 | ||||||
| Total Workload/25 | 5.0 | ||||||
| ECTS | 5 | ||||||