| School/Faculty/Institute | Faculty of Economics, Administrative and Social Sciences | ||||
| Course Code | IR 322 | ||||
| Course Title in English | Mediation and Negotiation Techniques | ||||
| Course Title in Turkish | Arabuluculuk ve Muzakere Teknikleri | ||||
| Language of Instruction | EN | ||||
| Type of Course | Exercise | ||||
| Level of Course | Intermediate | ||||
| Semester | Spring | ||||
| Contact Hours per Week |
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| Estimated Student Workload | 132 hours per semester | ||||
| Number of Credits | 5 ECTS | ||||
| Grading Mode | Standard Letter Grade | ||||
| Pre-requisites | None | ||||
| Expected Prior Knowledge | None | ||||
| Co-requisites | None | ||||
| Registration Restrictions | Only Undergraduate Students | ||||
| Overall Educational Objective | To appraise the skill of negotiating, whether assisted by a neutral third person (mediator, in a mediation context) or unassisted negotiating directly with another party and understand the role of process, interests, psychology, and human neurobiology in negotiations. | ||||
| Course Description | The course presents the mediation and negotiation history and their latest developments in the E.U. and the U.S., the different schools of approach to both and their different uses. Students become familiar with the role that parties and mediators assume in a mediation (assisted negotiation) process, with their differences and their complementary nature. Last but not least, through practical exercises, discussion in class and international examples of mediations or negotiations, students develop important new skills, useful in both mediation and negotiation as well as in everyday life, facilitating their communication, brainstorming and finding mutually acceptable solutions with others; such skills are crucial and help them stand out from other professionals. | ||||
| Course Description in Turkish |
Course Learning Outcomes and CompetencesUpon successful completion of the course, the learner is expected to be able to:1) Indicate the differences between a negotiation and a mediation process and the suitability of each for a specific dispute. 2) Understand the main mediation models applicable in Europe and the U.S. 3) Understand the benefits of mediation whether used in a company, state dispute or international organization context. 4) Demonstrate effective listening, reframing, summarizing or questioning in everyday life and in his/her future career. 5) Discern mutually acceptable solutions in problems through efficient collaboration with others. |
| Program Learning Outcomes/Course Learning Outcomes | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| 1) Thorough knowledge of the major concepts, theoretical perspectives, empirical findings, and historical trends in psychology. | |||||
| 2) Understanding of and ability to apply essential research methods in psychology, including research design, data analysis, and data interpretation. | |||||
| 3) Competence to use critical and creative thinking, skeptical inquiry and a scientific approach to solving problems related to behavior and mental processes. | |||||
| 4) Understanding and ability to apply psychological principles, skills and values in personal, social, and organizational contexts. | |||||
| 5) Ability to weigh evidence, to tolerate ambiguity, and to reflect other values that underpin psychology as a discipline. | |||||
| 6) Internalization and dissemination of professional ethical standards. | |||||
| 7) Demonstration of competence in information technologies, and the ability to use computer and other technologies for purposes related to the pursuit of knowledge in psychology and the broader social sciences. | |||||
| 8) Skills to communicate the knowledge of psychological science effectively, in a variety of formats, in both Turkish and in English (in English, at least CEFR B2 level). | |||||
| 9) Recognition, understanding, and respect for the complexity of sociocultural and international diversity. | |||||
| 10) Recognition for the need for, and the skills to pursue, lifelong learning, inquiry, and self-improvement. | |||||
| 11) Ability to formulate critical hypotheses based on psychological theory and literature, and design studies to test those hypotheses. | |||||
| 12) Ability to acquire knowledge independently, and to plan one’s own learning. | |||||
| 13) Demonstration of advanced competence in the clarity and composition of written work and presentations. |
| N None | S Supportive | H Highly Related |
| Program Outcomes and Competences | Level | Assessed by | |
| 1) | Thorough knowledge of the major concepts, theoretical perspectives, empirical findings, and historical trends in psychology. | N | |
| 2) | Understanding of and ability to apply essential research methods in psychology, including research design, data analysis, and data interpretation. | N | |
| 3) | Competence to use critical and creative thinking, skeptical inquiry and a scientific approach to solving problems related to behavior and mental processes. | H | Exam,HW,Participation |
| 4) | Understanding and ability to apply psychological principles, skills and values in personal, social, and organizational contexts. | N | |
| 5) | Ability to weigh evidence, to tolerate ambiguity, and to reflect other values that underpin psychology as a discipline. | N | |
| 6) | Internalization and dissemination of professional ethical standards. | N | |
| 7) | Demonstration of competence in information technologies, and the ability to use computer and other technologies for purposes related to the pursuit of knowledge in psychology and the broader social sciences. | N | |
| 8) | Skills to communicate the knowledge of psychological science effectively, in a variety of formats, in both Turkish and in English (in English, at least CEFR B2 level). | N | |
| 9) | Recognition, understanding, and respect for the complexity of sociocultural and international diversity. | S | Participation |
| 10) | Recognition for the need for, and the skills to pursue, lifelong learning, inquiry, and self-improvement. | S | HW,Participation |
| 11) | Ability to formulate critical hypotheses based on psychological theory and literature, and design studies to test those hypotheses. | N | |
| 12) | Ability to acquire knowledge independently, and to plan one’s own learning. | S | Exam,HW |
| 13) | Demonstration of advanced competence in the clarity and composition of written work and presentations. | H | Exam,HW |
| Prepared by and Date | BEKEN SAATÇİOĞLU , January 2024 |
| Course Coordinator | BEKEN SAATÇİOĞLU |
| Semester | Spring |
| Name of Instructor |
| Week | Subject |
| 1) | Introduction to mediation and to the other A.D.R. practices, History of mediation and antique source. |
| 2) | Temporary mediation disappearance and revival in medieval A.D.R. practices. |
| 3) | The 20th century development in the U.S. and Roscoe Pound’s contribution |
| 4) | Reasons behind modern mediation development in the U.S. and in the E.U. |
| 5) | Mediation preparation, effective listening, Conflict escalation, Z.O.P.A. |
| 6) | Psychology and Neurobiology in mediation, summarizing, reframing |
| 7) | Midterm exam |
| 8) | Different approaches in conflict, different approaches in negotiation and mediation. |
| 9) | Questioning |
| 10) | Internal mediation in the U.N. and Council of Europe. |
| 11) | Mediation implementation process. |
| 12) | Benefits resulting from applying mediation in a Company or Working team inner disputes; Workplace Mediation. |
| 13) | Benefits resulting from applying mediation in a commercial dispute between companies and merchants; the ICC mediation rules. |
| 14) | Benefits resulting from applying mediation to international disputes between States; the U.N. mediations between nations and the U.S.-Cuba successful mediation. |
| Required/Recommended Readings | All course materials are provided by the lecturer (in the course syllabus). | |||||||||||||||
| Teaching Methods | Presentations, practical exercises, videos, discussions and simulations. | |||||||||||||||
| Homework and Projects | None | |||||||||||||||
| Laboratory Work | None | |||||||||||||||
| Computer Use | Yes | |||||||||||||||
| Other Activities | Yes: Simulation and practical exercises. | |||||||||||||||
| Assessment Methods |
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| Course Administration |
beken.saatcioglu@mef.edu.tr 02123953678 Phone number +30.6972.40.40.12, office hours: Fridays 12pm to 1pm, email address: antoneloss@mef.edu.tr. Attendance rules: Attendance taken week in class and during exams. Missing an exam equals to course failure. Students are expected to bring their notebook. Participation in class is evaluated on the basis of presence in class and interaction with the Instructor, participation to exercises, exhibiting curiosity and knowledge on the course content. Academic dishonesty and plagiarism: YÖK Disciplinary Regulation. |
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| Activity | No/Weeks | Hours | Calculation | ||||
| No/Weeks per Semester | Preparing for the Activity | Spent in the Activity Itself | Completing the Activity Requirements | ||||
| Course Hours | 14 | 2 | 3 | 2 | 98 | ||
| Homework Assignments | 5 | 2 | 2 | 20 | |||
| Midterm(s) | 1 | 10 | 4 | 14 | |||
| Total Workload | 132 | ||||||
| Total Workload/25 | 5.3 | ||||||
| ECTS | 5 | ||||||