| School/Faculty/Institute |
Graduate School |
| Course Code |
MBA 515 |
| Course Title in English |
Process and Operations Management |
| Course Title in Turkish |
Süreç ve Operasyon Yönetimi |
| Language of Instruction |
TR |
| Type of Course |
Flipped Classroom |
| Level of Course |
Select |
| Semester |
Fall |
| Contact Hours per Week |
| Lecture: 3 |
Recitation: |
Lab: |
Other: |
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| Estimated Student Workload |
137 hours per semester |
| Number of Credits |
5 ECTS |
| Grading Mode |
Standard Letter Grade
|
| Pre-requisites |
None |
| Expected Prior Knowledge |
None |
| Co-requisites |
None |
| Registration Restrictions |
None |
| Overall Educational Objective |
The aim of this course is to introduce students to the operation function in an organization and the basic concepts and tools of operations management, to enable students to acquire sufficient theoretical knowledge about management, which is the basic function of the business, to have a healthy and holistic understanding of management approaches, to develop the concepts of "Process", "Operation" in businesses. , to ensure that they understand the concepts of "Process Management", "Operations Management" and "Enterprise Process Management" within the scope of managerial tools.
|
| Course Description |
Derste Süreç (proses) tanımı, süreç kavramının anatomisi, işletme faaliyetleri, girdi/çıktı/kaynaklar ve bu kavramların iş akışlarına olan yansıması ile müşteri, tedarikçi kavramları ayrıntılı olarak irdelenecektir. Ayrıca, süreçlerin özellikleri tüm boyutları ile değerlendirilecek olup, “kurumsal süreç yönetimi” konusunda kapsamlı bilgiler aktarılacaktır. Bu derste ayrıca, yönetim sistemleri hakkında detaylı bilgiler verilecektir. |
| Course Description in Turkish |
In this course, the definition of process, the anatomy of the concept of process, business activities, input/output/resources and the reflection of these concepts on work flows and the concepts of customer and supplier will be examined in detail. In addition, the characteristics of the processes will be evaluated with all their dimensions, and comprehensive information on "corporate process management" will be given. In addition, detailed information about management systems will be given throughout the course. |
Course Learning Outcomes and Competences
Upon successful completion of the course, the learner is expected to be able to:
1) Be aware of issues related to operations design and management
2) Analyzing operations-related problems and issues faced by managers
3) Use analytical skills in managing operations-related problems
4) Evaluate the strategic importance of operations and their integration with other business functions
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| Program Learning Outcomes/Course Learning Outcomes |
1 |
2 |
3 |
4 |
| 1) Integration of the skills acquired during the undergraduate degree with improved and deepened level of expertise in the field of construction management. |
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| 2) Applied in-depth theoretical and practical knowledge by conducting scientific research on construction and project management. |
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| 3) Extensive knowledge about the analysis and modeling methods used in construction project management and their limitations. |
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| 4) Ability to design and perform exploratory research based on analytics, modeling and experimentation; to generate solutions to complex situations encountered in this process, interpret the results and bring innovative solutions. |
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| 5) Ability to describe the processes and results of a study in a systematic and clear way both in written and verbal form on national and international platforms within or outside of the field of construction project management. |
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| 6) Awareness of social, scientific and ethical values in the stages of collection, processing, usage, interpretation and dissemination of project data and in all related professional activities. |
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| 7) Professional awareness of new and emerging applications in the construction management field and an ability to demonstrate their uses. |
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| 8) Competence in leadership and multi-disciplinary team membership skills to develop solutions to complex situations related to project management and to take responsibility. |
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| 9) Ability to communicate in English both verbally and in writing at the European Language Portfolio General Level B2. |
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| 10) Understanding of social and environmental aspects of construction projects and applications. |
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Relation to Program Outcomes and Competences
| N None |
S Supportive |
H Highly Related |
| |
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| |
Program Outcomes and Competences |
Level |
Assessed by |
| 1) |
Integration of the skills acquired during the undergraduate degree with improved and deepened level of expertise in the field of construction management. |
N |
|
| 2) |
Applied in-depth theoretical and practical knowledge by conducting scientific research on construction and project management. |
N |
|
| 3) |
Extensive knowledge about the analysis and modeling methods used in construction project management and their limitations. |
N |
|
| 4) |
Ability to design and perform exploratory research based on analytics, modeling and experimentation; to generate solutions to complex situations encountered in this process, interpret the results and bring innovative solutions. |
N |
|
| 5) |
Ability to describe the processes and results of a study in a systematic and clear way both in written and verbal form on national and international platforms within or outside of the field of construction project management. |
N |
|
| 6) |
Awareness of social, scientific and ethical values in the stages of collection, processing, usage, interpretation and dissemination of project data and in all related professional activities. |
N |
|
| 7) |
Professional awareness of new and emerging applications in the construction management field and an ability to demonstrate their uses. |
N |
|
| 8) |
Competence in leadership and multi-disciplinary team membership skills to develop solutions to complex situations related to project management and to take responsibility. |
N |
|
| 9) |
Ability to communicate in English both verbally and in writing at the European Language Portfolio General Level B2. |
N |
|
| 10) |
Understanding of social and environmental aspects of construction projects and applications. |
N |
|
| Prepared by and Date |
, |
| Course Coordinator |
CEYHAN MUTLU |
| Semester |
Fall |
| Name of Instructor |
*STAFF* *STAFF* |
Course Contents
| Week |
Subject |
| 1) |
Introduction to Operations Management and the Concept of Value Creation
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| 2) |
Process Strategy and Analysis
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| 3) |
Product and Service Design
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| 4) |
Capacity Planning
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| 5) |
Demand Forecasting
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| 6) |
Stock Management & JIT Systems
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| 7) |
Midterm Exam/Project |
| 8) |
Resource Efficiency and Planning
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| 9) |
Supply Chain Management - Basic Concepts |
| 10) |
SC Management - Logistics
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| 11) |
SC Management -Digital Transformation
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| 12) |
Quality management
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| 13) |
Project management
|
| 14) |
Term Summary (Guest Speaker)
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Information Package / Course Catalogue