MBA 515 Process and Operations ManagementMEF UniversityDegree Programs Construction Project Management (YL) (Non-Thesis)General Information For StudentsDiploma SupplementErasmus Policy Statement
Construction Project Management (YL) (Non-Thesis)
Master Length of the Programme: 1.5 Number of Credits: 90 TR-NQF-HE: Level 7 QF-EHEA: Second Cycle EQF: Level 7

ECTS Course Information Package

School/Faculty/Institute Graduate School
Course Code MBA 515
Course Title in English Process and Operations Management
Course Title in Turkish Süreç ve Operasyon Yönetimi
Language of Instruction TR
Type of Course Flipped Classroom
Level of Course Select
Semester Fall
Contact Hours per Week
Lecture: 3 Recitation: Lab: Other:
Estimated Student Workload 137 hours per semester
Number of Credits 5 ECTS
Grading Mode Standard Letter Grade
Pre-requisites None
Co-requisites None
Expected Prior Knowledge None
Registration Restrictions None
Overall Educational Objective The aim of this course is to introduce students to the operation function in an organization and the basic concepts and tools of operations management, to enable students to acquire sufficient theoretical knowledge about management, which is the basic function of the business, to have a healthy and holistic understanding of management approaches, to develop the concepts of "Process", "Operation" in businesses. , to ensure that they understand the concepts of "Process Management", "Operations Management" and "Enterprise Process Management" within the scope of managerial tools.
Course Description Derste Süreç (proses) tanımı, süreç kavramının anatomisi, işletme faaliyetleri, girdi/çıktı/kaynaklar ve bu kavramların iş akışlarına olan yansıması ile müşteri, tedarikçi kavramları ayrıntılı olarak irdelenecektir. Ayrıca, süreçlerin özellikleri tüm boyutları ile değerlendirilecek olup, “kurumsal süreç yönetimi” konusunda kapsamlı bilgiler aktarılacaktır. Bu derste ayrıca, yönetim sistemleri hakkında detaylı bilgiler verilecektir.

Course Learning Outcomes and Competences

Upon successful completion of the course, the learner is expected to be able to:
1) Be aware of issues related to operations design and management
2) Analyzing operations-related problems and issues faced by managers
3) Use analytical skills in managing operations-related problems
4) Evaluate the strategic importance of operations and their integration with other business functions
Program Learning Outcomes/Course Learning Outcomes 1 2 3 4
1) Integration of the skills acquired during the undergraduate degree with improved and deepened level of expertise in the field of construction management.
2) Applied in-depth theoretical and practical knowledge by conducting scientific research on construction and project management.
3) Extensive knowledge about the analysis and modeling methods used in construction project management and their limitations.
4) Ability to design and perform exploratory research based on analytics, modeling and experimentation; to generate solutions to complex situations encountered in this process, interpret the results and bring innovative solutions.
5) Ability to describe the processes and results of a study in a systematic and clear way both in written and verbal form on national and international platforms within or outside of the field of construction project management.
6) Awareness of social, scientific and ethical values in the stages of collection, processing, usage, interpretation and dissemination of project data and in all related professional activities.
7) Professional awareness of new and emerging applications in the construction management field and an ability to demonstrate their uses.
8) Competence in leadership and multi-disciplinary team membership skills to develop solutions to complex situations related to project management and to take responsibility.
9) Ability to communicate in English both verbally and in writing at the European Language Portfolio General Level B2.
10) Understanding of social and environmental aspects of construction projects and applications.

Relation to Program Outcomes and Competences

N None S Supportive H Highly Related
     
Program Outcomes and Competences Level Assessed by
1) Integration of the skills acquired during the undergraduate degree with improved and deepened level of expertise in the field of construction management. N
2) Applied in-depth theoretical and practical knowledge by conducting scientific research on construction and project management. N
3) Extensive knowledge about the analysis and modeling methods used in construction project management and their limitations. N
4) Ability to design and perform exploratory research based on analytics, modeling and experimentation; to generate solutions to complex situations encountered in this process, interpret the results and bring innovative solutions. N
5) Ability to describe the processes and results of a study in a systematic and clear way both in written and verbal form on national and international platforms within or outside of the field of construction project management. N
6) Awareness of social, scientific and ethical values in the stages of collection, processing, usage, interpretation and dissemination of project data and in all related professional activities. N
7) Professional awareness of new and emerging applications in the construction management field and an ability to demonstrate their uses. N
8) Competence in leadership and multi-disciplinary team membership skills to develop solutions to complex situations related to project management and to take responsibility. N
9) Ability to communicate in English both verbally and in writing at the European Language Portfolio General Level B2. N
10) Understanding of social and environmental aspects of construction projects and applications. N
Prepared by and Date HANDE KARADAĞ ,
Course Coordinator BÜŞRA AYAN
Semester Fall
Name of Instructor Asst. Prof. Dr. GÜLNİHAL AKAN

Course Contents

Week Subject
1) Introduction to Operations Management and the Concept of Value Creation
2) Process Strategy and Analysis
3) Product and Service Design
4) Capacity Planning
5) Demand Forecasting
6) Stock Management & JIT Systems
7) Midterm Exam/Project
8) Resource Efficiency and Planning
9) Supply Chain Management - Basic Concepts
10) SC Management - Logistics
11) SC Management -Digital Transformation
12) Quality management
13) Project management
14) Term Summary (Guest Speaker)
Required/Recommended Readings- Heizer, Operations Management: Sustainability and Supply Chain Management 13th Edition Author(s): Heizer, Jay | Render, Barry | Munson, Chuck Textbook ISBN-13: 9781292295039, Pearson. - Krajewski / Malhotra Operations Management: Processes and Supply Chains, Global Edition (Prebuilt Course) 13th Edition Author(s): Krajewski, Lee | Malhotra, Manoj Textbook ISBN-13: 9781292409863, Pearson. - William J. Stevenson, Operations Management, 11. Baskı, 2011, Mcgraw-Hill/Irwin. - Tedarik Zinciri Yönetimi, Strateji, Planlama ve Operasyon, 6.Basımdan çeviri, Yazarlar: Sunil Chopra, Peter Meindel, 2017, Nobel Akademik Yayıncılık
Teaching MethodsLecture notes and various written and visual resources will be used. Tools and approaches such as student presentations, in-class discussions, case studies and article discussions will also be used throughout the course process.
Homework and Projects
Laboratory Work
Computer Use
Other Activities
Assessment Methods
Assessment Tools Count Weight
Midterm(s) 1 % 40
Final Examination 1 % 60
TOTAL % 100
Course Administration karadagh@mef.edu.tr

In this course, active participation is key to learning and applying. Thus the grading of the class participation will be done based on the quality of active student participation and contribution to in-class activities. Students are expected to attend all sessions and be in class on time. When they can not attend due to a sickness (which should require a report from a full facility hospital) or an excuse accepted my MEF regulations, they should inform the instructors by mail. As the feedback and questions are very valuable for making the course a distinctive learning experience, students may visit the instructors during office hours or send e mails, for any course related issues. Academic dishonesty and plagiarism will be subject to the YÖK disciplinary regulation.

ECTS Student Workload Estimation

Activity No/Weeks Hours Calculation
No/Weeks per Semester Preparing for the Activity Spent in the Activity Itself Completing the Activity Requirements
Course Hours 14 2 3 1 84
Midterm(s) 2 16 2 36
Final Examination 1 15 2 17
Total Workload 137
Total Workload/25 5.5
ECTS 5