Information Package / Course Catalogue
| Business Administration | |||||
| Bachelor | Length of the Programme: 4 | Number of Credits: 240 | TR-NQF-HE: Level 6 | QF-EHEA: First Cycle | EQF: Level 6 |
Ders Genel Tanıtım Bilgileri
| School/Faculty/Institute | Faculty of Econ., Admin. and Social Sciences | ||||
| Course Code | OPER 202 | ||||
| Course Title in English | Operations Management | ||||
| Course Title in Turkish | Operasyon Yönetimi | ||||
| Language of Instruction | EN | ||||
| Type of Course | Flipped Classroom | ||||
| Level of Course | Intermediate | ||||
| Semester | Fall | ||||
| Contact Hours per Week |
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| Estimated Student Workload | 124 hours per semester | ||||
| Number of Credits | 5 ECTS | ||||
| Grading Mode | Standard Letter Grade | ||||
| Pre-requisites |
MATH 203 - Probability and Statistics for Social Sciences I MATH 103 - Mathematics for Social Sciences I |
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| Expected Prior Knowledge | Basic concepts of business, organizations and management | ||||
| Co-requisites | None | ||||
| Registration Restrictions | Only Undergraduate Students | ||||
| Overall Educational Objective | To acquire basic level of knowledge and skills to understand and direct tactical as well as strategical issues/ priorities of operations management at manufacturing or service sector. | ||||
| Course Description | Today as industry 4.0, web.4.0 and customer 4.0 are all in place, operational efficiency, sustainability, adaptability and originality has become indispensable issues for brand and business managers. From digital services to unconventional manufacturing, operational deliveries and supporting process structure of the business has become the core competitive force –even more than capitol, intelligence, systems- all around the world. In order to both lead or support successful operations one needs to acquire a critical and applied mastery of the core principles and process which are fundamental to successfully managing business operations. This course aims to provide clear and concise coverage of the nature, principles, and practice of operations and help comprehend previous courses on organization, quality management for business and econ students. | ||||
| Course Description in Turkish | Günümüzde endüstri 4.0, web.4.0 ve müşteri 4.0 ün iş ve üretim dünyasında yerlerini alması ile operasyonel verimlilik, sürdürülebilirlik, uyum ve özgünlük, marka ve iş yöneticileri için vazgeçilmez konular haline gelmiştir. Dijital hizmetlerden alışılmamış üretim destekli markalara, üretilen çıktılar ve süreç mimarisi işleyişi dünyanın her yerinde kapital, iş zekası, donanımdan daha kritik fark yaratan çekirdek rekabet gücü haline gelmiştir. Başarılı bir şekilde operasyonları yönetmek ya da desteklemek için, iş operasyonlarını başarılı bir şekilde yönetmek için temel olan ilke ve süreçlerin eleştirel ve uygulamalı bir ustalıkla kavramak gerekir. Konuyu yönetsel bir bakış açısıyla ele alan bu ders, süreç yönetimi , organizasyon yönetimi ve kalite yönetimi vb. derslerini bütünleyerek iş yönetimi bilgi ve yetkinliklerini geliştirmeyi hedeflemektedir. |
Course Learning Outcomes and CompetencesUpon successful completion of the course, the learner is expected to be able to:1) explain the unique aspects involved in directing operations 2) assess strategic impact of operations and direct operations and processes 3) improve operation’s capabilities and importance of good design and infrastructure for agility and sustainability 4) formulate and analyze resources to transform to outputs and products 5) appreciate organizational, financial, structural considerations, quality and project management impact on operations performance |
| Program Learning Outcomes/Course Learning Outcomes | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| 1) Has a broad foundation and intellectual awareness with exposure to mathematics, history, economics, and social sciences | |||||
| 2) Demonstrates knowledge and skills in different functional areas of business (accounting, finance, operations, marketing, strategy, and organization) and an understanding of their interactions within various industry sectors | |||||
| 3) Applies theoretical knowledge as well as creative, analytical, and critical thinking to manage complex technical or professional activities or projects | |||||
| 4) Exhibits an understanding of global, environmental, economic, legal, and regulatory contexts for business sustainability | |||||
| 5) Demonstrates individual and professional ethical behavior and social responsibility | |||||
| 6) Demonstrates responsiveness to ethnic, cultural, and gender diversity values and issues | |||||
| 7) Uses written and spoken English effectively (at least CEFR B2 level) to communicate information, ideas, problems, and solutions | |||||
| 8) Demonstrates skills in data and information acquisition, analysis, interpretation, and reporting | |||||
| 9) Displays computer proficiency to support problem solving and decision-making | |||||
| 10) Demonstrates teamwork, leadership, and entrepreneurial skills | |||||
| 11) Displays learning skills necessary for further study with a high degree of autonomy |
Relation to Program Outcomes and Competences
| N None | S Supportive | H Highly Related |
| Program Outcomes and Competences | Level | Assessed by | |
| 1) | Has a broad foundation and intellectual awareness with exposure to mathematics, history, economics, and social sciences | S | Participation |
| 2) | Demonstrates knowledge and skills in different functional areas of business (accounting, finance, operations, marketing, strategy, and organization) and an understanding of their interactions within various industry sectors | H | Exam |
| 3) | Applies theoretical knowledge as well as creative, analytical, and critical thinking to manage complex technical or professional activities or projects | H | Exam |
| 4) | Exhibits an understanding of global, environmental, economic, legal, and regulatory contexts for business sustainability | N | |
| 5) | Demonstrates individual and professional ethical behavior and social responsibility | S | Participation |
| 6) | Demonstrates responsiveness to ethnic, cultural, and gender diversity values and issues | N | |
| 7) | Uses written and spoken English effectively (at least CEFR B2 level) to communicate information, ideas, problems, and solutions | S | Participation |
| 8) | Demonstrates skills in data and information acquisition, analysis, interpretation, and reporting | H | Exam |
| 9) | Displays computer proficiency to support problem solving and decision-making | S | HW |
| 10) | Demonstrates teamwork, leadership, and entrepreneurial skills | N | |
| 11) | Displays learning skills necessary for further study with a high degree of autonomy | N |
| Prepared by and Date | , May 2023 |
| Course Coordinator | CEYHAN MUTLU |
| Semester | Fall |
| Name of Instructor | Asst. Prof. Dr. HIZIR KONUK |
Course Contents
| Week | Subject |
| 1) | Introduction to Operations Management & Concept of Value Creation |
| 2) | Process Strategy & Analysis |
| 3) | Process Strategy & Analysis |
| 4) | Planning Capacity |
| 5) | Forecasting Demand |
| 6) | Inventory Management & JIT Systems |
| 7) | Planning & Scheduling Operations |
| 8) | Efficient Resource Planning |
| 9) | SC Management-Designing Effective Supply Chains |
| 10) | SC Management-Logistics |
| 11) | SC Management-Digital Transformation |
| 12) | Quality Management |
| 13) | Project Management |
| 14) | Review |
| 15) | Final Examination Period |
| 16) | Final Examination Period |
| Required/Recommended Readings | Text Book: Operations and Supply Chain, F. Jacobs, 16e | ||||||||||||||||||
| Teaching Methods | This course is designed to provide students with an introductory exposure to many of the essential elements of international business in today's global system. For achieving learning objectives, the course will entail a set of related videos, readings, lectures, problem-solving activities and creative processes as well as interactions with real life businesses. With readings and lectures, you will be able to grasp the key issues of organizations whereas with case studies and discussions, you will find the opportunity to expand your perspectives and apply the theoretical knowledge to real life situations. The course will cover basic terminology and theoretical structure as well as practical implications. The methods which will be used throughout the course are real life case studies, group projects, presentations, in-class discussions, and keynote speaker addresses. Every member of the class is expected to freely share her/his knowledge, ideas and questions with the group without any concern. Throughout the course, experiential, constructivist, research-based and reflective teaching strategies are used. In all kinds of teaching and learning activities, student participation, active learning and learning by doing are essential. | ||||||||||||||||||
| Homework and Projects | |||||||||||||||||||
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| Computer Use | |||||||||||||||||||
| Other Activities | |||||||||||||||||||
| Assessment Methods |
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| Course Administration |
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ECTS Student Workload Estimation
| Activity | No/Weeks | Hours | Calculation | ||||
| No/Weeks per Semester | Preparing for the Activity | Spent in the Activity Itself | Completing the Activity Requirements | ||||
| Course Hours | 14 | 2 | 3 | 1 | 84 | ||
| Homework Assignments | 2 | 8 | 16 | ||||
| Midterm(s) | 1 | 8 | 2 | 10 | |||
| Final Examination | 1 | 12 | 2 | 14 | |||
| Total Workload | 124 | ||||||
| Total Workload/25 | 5.0 | ||||||
| ECTS | 5 | ||||||