İşletme
Lisans	Programın Süresi: 4	Kredi Sayısı: 240	TYYÇ: 6. Düzey	QF-EHEA: 1. Düzey	EQF: 6. Düzey

Ders Genel Tanıtım Bilgileri

School/Faculty/Institute

Faculty of Econ., Admin. and Social Sciences

Course Code

BUS 302

Course Title in English

Business Communication

Course Title in Turkish

İş Hayatında Etkili İletişim

Language of Instruction

Type of Course

Flipped Classroom

Level of Course

Intermediate

Semester

Bahar

Contact Hours per Week

Lecture: 1.5

Recitation:

Lab:

Other:

Estimated Student Workload

53 hours per semester

Number of Credits

2 ECTS

Grading Mode

Standard Letter Grade

Pre-requisites

ENG 102 - English for Academic Purposes II

Expected Prior Knowledge

None

Co-requisites

None

Registration Restrictions

Only Undergraduate Students

Overall Educational Objective

To learn and practice the basic business communication skills so as to communicate effectively in business environment.

Course Description

The course mainly focuses on introducing the students both the theory and the practice of written, oral and interpersonal communication skills used in business life. During this course student will have the chance to learn, discuss and practice communication (verbal/non-verbal) and presentation skills, listening skills, communication barriers, writing skills, before and after meeting principles, interpersonal communication (emotional intelligence, empathy, social intelligence).

Course Description in Turkish

Bu ders öğrencilerin, iş ortamında etkin iletişim kurma becerilerini öğrenmeleri ve pratik yapmalarını sağlamak amacıyla tasarlanmıştır. Dönem boyunca öğrencilerle derslerde tartışılacak başlıca konular iletişim süreci, iş hayatında etkin iletişim becerilerine sahip olmak, sözlü ve sözsüz iletişimin temel unsurları, aktif dinleme becerileri ve yazılı iletişim olacaktır.

Course Learning Outcomes and Competences

Upon successful completion of the course, the learner is expected to be able to:
1)
2)
3)
4)
5)

Program Learning Outcomes/Course Learning Outcomes	1	2	3	4	5
1) Has a broad foundation and intellectual awareness with exposure to mathematics, history, economics, and social sciences
2) Demonstrates knowledge and skills in different functional areas of business (accounting, finance, operations, marketing, strategy, and organization) and an understanding of their interactions within various industry sectors
3) Applies theoretical knowledge as well as creative, analytical, and critical thinking to manage complex technical or professional activities or projects
4) Exhibits an understanding of global, environmental, economic, legal, and regulatory contexts for business sustainability
5) Demonstrates individual and professional ethical behavior and social responsibility
6) Demonstrates responsiveness to ethnic, cultural, and gender diversity values and issues
7) Uses written and spoken English effectively (at least CEFR B2 level) to communicate information, ideas, problems, and solutions
8) Demonstrates skills in data and information acquisition, analysis, interpretation, and reporting
9) Displays computer proficiency to support problem solving and decision-making
10) Demonstrates teamwork, leadership, and entrepreneurial skills
11) Displays learning skills necessary for further study with a high degree of autonomy

Relation to Program Outcomes and Competences

N None	S Supportive	H Highly Related

	Program Outcomes and Competences	Level	Assessed by
1)	Has a broad foundation and intellectual awareness with exposure to mathematics, history, economics, and social sciences	N
2)	Demonstrates knowledge and skills in different functional areas of business (accounting, finance, operations, marketing, strategy, and organization) and an understanding of their interactions within various industry sectors	N
3)	Applies theoretical knowledge as well as creative, analytical, and critical thinking to manage complex technical or professional activities or projects	S	HW
4)	Exhibits an understanding of global, environmental, economic, legal, and regulatory contexts for business sustainability	N
5)	Demonstrates individual and professional ethical behavior and social responsibility	N
6)	Demonstrates responsiveness to ethnic, cultural, and gender diversity values and issues	N
7)	Uses written and spoken English effectively (at least CEFR B2 level) to communicate information, ideas, problems, and solutions	H	Exam
8)	Demonstrates skills in data and information acquisition, analysis, interpretation, and reporting	N
9)	Displays computer proficiency to support problem solving and decision-making	N
10)	Demonstrates teamwork, leadership, and entrepreneurial skills	S	Presentation
11)	Displays learning skills necessary for further study with a high degree of autonomy	S	Participation

Prepared by and Date	BANU BERKSOY , May 2023
Course Coordinator	CEYHAN MUTLU
Semester	Bahar
Name of Instructor	Öğr. Gör. MURAT YALNIZOĞLU

Course Contents

Hafta	Konu
1)
2)
3)
4)
5)
6)
7)
8)
9)
10)
11)
12)
13)
14)
15)
16)

Required/Recommended Readings

Various articles and videos will also be recommended during the semester

Teaching Methods

Instructional strategy and expectations for both students and instructional staff that follow from this. Student work modes (independently and/or in teams). Any work with the outside community – geographic or industry sector.

Homework and Projects

The students will be making one presentation as a group at the end of the course. The groups will be formed, and the details of the projects will be announced later by the instructor. Each group will have maximum 5 members and each team member will present their part individually. Before the presentations, the group projects have to be submitted as a PPT file within a deadline provided by the instructor. Late assignments will not get full points.

Laboratory Work

None

Computer Use

Personal notebook

Other Activities

None

Assessment Methods

Assessment Tools	Count	Weight
Devam	1	% 20
Ara Sınavlar	1	% 30
Final	1	% 50
TOTAL		% 100

Course Administration

berksoyb@mef.edu.tr

Students are expected to attend all sessions and be in class on time. As the feedback and questions are very valuable for making the course a distinctive learning experience, students may visit the instructors during office hours or send e mails, for any course related issues. Make-up exams will be subject to the Excuse Regulation (link: (https://students.mef.edu.tr/tr/mazeretlerin-kabulu-ve-mazeret-sinavlarinin-yapili#gsc.tab=0). Students are required to submit a request (together with their reports) to the faculty secretary within three (3) days of the exam via this link: https://www.cognitoforms.com/MEFUniversity/MazeretBildirimFormu). The requests are discussed with the faculty board and the decision taken by the faculty secretary is sent to the instructor. Once the student’s excuse is accepted, the instructor and the student will decide together to arrange the place and time. Academic dishonesty and plagiarism will be subject to the YÖK Disciplinary Regulation.

ECTS Student Workload Estimation

Activity	No/Weeks	Hours			Calculation
	No/Weeks per Semester	Preparing for the Activity	Spent in the Activity Itself	Completing the Activity Requirements
Ders Saati	14	1	1.5		35
Proje	1	10	2		12
Ara Sınavlar	1	10	2	1	13
Total Workload					60
Total Workload/25					2.4
ECTS					2